[Android] The demo is not work on Huawei Mate40E

[natural-law]

Unity version

2021.3.44f1

Unity editor platform

macOS

AVPro Video edition

Trial

AVPro Video version

3.2.4

Device hardware

Huawei Mate40E

Which Android OS version are you using?

12

Unity Graphics API

Vulkan

Video API

media3/ExoPlayer

Texture format

BGRA

Audio output

System Direct

Any other Media Player component configuration required to reproduce the issue.

No response

Which output component(s) are you using?

No response

Any other component configuration required to reproduce the issue.

No response

The issue

I reproduce the problem by the demo. My steps:

• Create an empty Unity project.
• Import AVProVideo plugin (version 3.2.4).
• Build And Run on my device Huawei Mate40E with the demo scene Demo_Playlist.

Also I run the demo on the other device (OPPO A96), it works fine!
From the information in the log, the problem is occurred when decoding. Also I tried:

• Play video with VideoApi.MediaPlayer, it has the same problem.
• Play video with VideoApi.ExoPlayer and turn on the option [preferSoftwareDecoder], it has the same problem.

Media information

No response

Logcat output

The attachment is the log from the device.
demo-error.txt

[Chris-RH]

1. Does the device run on HarmonyOS?
2. Please update to AVPro Video version 3.2.5 and retest.

[natural-law]

1. Does the device run on HarmonyOS?
2. Please update to AVPro Video version 3.2.5 and retest.

Yes, it's running on HarmonyOS 3.0.0. I've noticed that HarmonyOS platform is supported in the 3.2.5 version. But our app is an Android installer (.apk file). It's very difficult for us to publish a HarmonyOS app.
So does the problem is also solved on Android in the version 3.2.5?

[Chris-RH]

Its only a trial version for harmonyOS, so i suggest testing it yourselves. <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.www.avast.com <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>

…

On Sat, 26 Apr 2025 at 14:00, Bin Zhang ***@***.***> wrote: *natural-law* left a comment (RenderHeads/UnityPlugin-AVProVideo#2216) <#2216 (comment)> 1. Does the device run on HarmonyOS? 2. Please update to AVPro Video version 3.2.5 and retest. Yes, it's run on HarmonyOS 3.0.0. I've noticed that HarmonyOS platform is supported in the 3.2.5 version. But out app is an Android installer (.apk file). It's very difficult for us to publish a HarmonyOS app. So does the problem is also solved on Android in the version 3.2.5? — Reply to this email directly, view it on GitHub <#2216 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AYRROULT7HDYCBUZ44NBJ2323N7PZAVCNFSM6AAAAAB35HITQ6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDQMZSGE2DGMRSGE> . You are receiving this because you were assigned.Message ID: ***@***.***>

[natural-law]

Its only a trial version for harmonyOS, so i suggest testing it yourselves.

https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail
Virus-free.www.avast.com
https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail
<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
…

OK, I will try it later. Thanks for your reply!

[natural-law]

@Chris-RH I just tried the version 3.2.5, it looks like the problem is not solved in the version.
The attachment is the log of my test. Looking forward to your reply! Thank you.

demo-error-3.2.5.txt

[Chris-RH]

Are you running an android emulation layer on harmonyOS?

[natural-law]

Are you running an android emulation layer on harmonyOS?

I'm not sure what's your mean about [android emulation layer].
In fact, I build the demo project for Android platform (got a .apk file), and install the apk to the Huawei device. Then the problem occurred.

[Chris-RH]

You should be building for Open Harmony if the device runs HarmonyOS.

[MorrisRH]

Android is supported via an emulation layer on devices running HarmonyOS and there are issues with ExoPlayer due to this. You could try using the MediaPlayer API instead.